Customer Testimonials
Professionalism, pricing, and service all exceptional. Would highly recommend this dealership over every other Jeep dealership in the county! The building is old school, but houses the best people in the business.
Very helpful in resolving problems during service visits, even if the problem is bot a common one.
Great service and very helpful . Ever have an issue getting an appointment . Always happy with service.
Best car buying experience I have ever had. Honest. Easy. It was effortless. Phil was great!
A very good place very professional. The service is very professional and the desk. People are very knowledgeable and courteous.
Always so helpful go above and beyond whether buying a vehicle or servicing one excellent overall experience
There is a courteous staff. Accurate information. given prior to expensive repair Comfortable waiting area.
The service manager Tom Papa is top notch and takes great care of his customers, I’ve been using this shop for over 5 years and I always know things will run smoothly.
Great service. Excellent customer service. Don’t have to wait long for an oil change.
They make buying or leasing a car a stress free and pleasurable experience. Great prices, easy process.
Alex was amazing. Found me the vehicle I was looking for and made the process painless.
They did an excellent job. My car was done ahead of schedule and they were accommodating with the pickup arrangements
I was very happy with all the service. They did a very good job. Thank you very much.
Eric from service was very helpful. Set up the appointment and Called me or emailed the multipoint inspection results as well, touched base when everything was completed.
No nonsense, in and out. Staff is knowledgeable and courteous. Multipoint check and follow thru communication is timely and thorough
World RAM in Shrewsbury is the best dealership ever! Everyone is always so kind efficient and communicative about everything going on with your vehicle before during and after service. The Sales Department is exceptional as well. When I factory ordered my Warlock 3 years ago, TJ walked me through everything and was fantastic throughout the whole purchasing process. I highly recommend World RAM as your dealership and as your personal mechanic/repair shop.
Great experience with my sales rep Justin. Very knowledgeable and made the process simple and easy
Super easy transaction! Justin was straightforward…no gimmicks! I will definitely be using them again in the future.
I searched for a 2020 Jeep Grand Cherokee Altitude package on line and saw one I liked on Carmax. So I started the process on line with Carmax but it took for ever over two weeks and they did not properly update me on the vehicles arrival at the local dealer. During this delay I found a same car at World Chrysler Dodge Jeep in Shrewsbury NJ and it was certified. I started the process on line late on a Sunday night and was called first thing Monday morning by Don from sales. He was very nice and professional and I ...
Bought my car from Justin and had a small issue that I needed to take care of. So Justin set up my service appointment and Nick and Daniella were super helpful. From sales to service they got everything down pat. I 100% recommend to anyone reading this review to come visit.
Good job and faster reception I just waiting 40 minutes I really recommend that service
knowledgeble . excellent service. pleasant friendly people.Always ready to help.mechanics top of the line
great and easy to work with all around. no pressure, great selection and very competitive price
Anthony was great to deal with. Not pushy and easy going. My wife and I brought my 8yr old daughter with us and he made her feel part of the experience. Overall very pleased.
The service department was a good experience, everyone there was helpful. I made appointment ahead of time, brought my vehicle in and all work was completed on time. The shuttle service was awesome as I had no way to get back and forth while my vehicle was in for service.
The service department is just awesome , great job fixing the car but just the help at the desk is amazing. Nick and the whole gang there are so knowledgeable and take the time to explain it perfectly. Been going there last 7 years always satisfied.
Excellent service, dropped Jeep off unexpectedly and the service team responded and had the car back within 24 hours. Service team was very communicative and valued my time.
Very pleased experience because of Tom Pappa. Had to wait for parts and systems were down. But Tom over communicated.
Chrysler Dodge Jeep Ram provided excellent service for my recent oil change and tire rotation. The staff was friendly, professional, and efficient. The technicians did a great job, completing the work promptly and conducting a thorough inspection of my vehicle. I highly recommend their service department for any maintenance needs.
Dealer was very welcoming and very accommodating. Keep me informed of status every step of the way on my service. Keep up the great support and customer relationship.
Everyone has always been very courteous and knowledgeable whenever I have had a question about anything pertaining to operation or maintenance of my vehicle.
Quick and great service friendly customer service I will return for all my suv services
On time professional service with a nice waiting room with exceptional customer service personnel reps
Great experience! Great price, let us check it out with our own mechanic, fixed any issues on the car.
I’ve always had a great experience at World Chrysler Dodge Jeep Ram. Their service department is very knowledgeable and they meet their time commitments.
I always receive courteous service, and my car was finished faster than promised. I like being able to make my appointments online as it is easier than making calls when I am at work.
Competent service attentive staff. Clear details about what service is needed. Have used this dealer for years.
Everyone was helpful and nice and always honest I will be going back for repairs on my jeep
Always a pleasent time when buying a car from here. From intial contact to walking to my new car I am always treated with respect. This is my second car that I have purchased from them.
Set up appointment. Easy in and easy out… Gresat to deal with. Courteous and friendly
Very easy process to buy our new Jeep! The staff was great and it was an easy experience!
Replaced front windshield quicker and for a lot less than dealer where I bought the car. Nicer people also.
Amazing service hands down sales rep was extremely helpful understood exactly what I wanted / needed. They didn't try to sell me more then I wanted or needed. Very kind and respectful 10 out of 10 experience.
I've been dealing with Tom at World for many years with different cars. And all I have to say is he and his staff are awesome!
Good dealer! Informative, quick and amazing service! Bought a used car and they detailed it up great before purchasing and made sure everything was perfect.
Always helpful and go above and beyond - been going here for years and very happy
Service department is customer service oriented and reaches out once a problem is identified, the video text is a good toll to show issues
The employees at World are very helpful and care about their customers. Our advisor Tom has been great and always tries to help in anyway he can. He is a true professional and has been there a long time.
Excellent service from onset to finish which is why i keep coming back to you
Very good professional service and knowledgeable staff. I recommend this dealership. I will continue to use the service.
Great service, super professional and knowledgable of the vehicle.Absolute pleasure to work with. No stress or hassle involved. Seamless experience
Professional helpful knowledgeable thorough easy to deal with and work is done right the first time
Tom Pape and his staff are absolutely the best service staff ! They care for their customers ! Tell it like it is and the staff technicians are PROS!
Great service. The World Jeep team is always helpful, friendly and easy to work with. Thanks for consistently delivering excellent service!
Overall excellent experience. Very professional and knowledgeable staff. Thank you Daniela for making the process so easy and straightforward.
Very pleasant experience, easy to make an appointment and service was performed as expected- thanks.
First time I went to a dealership and find my self relaxed. There was no pressure, no games, no haggling, no surprises. Straight forward no hassle car buying. I highly recommend them.
Someone recommended their service department to me and it was my first time coming to this dealer for anything so I decided to give it a shot! Very good first impression! The service staff was friendly and always available for any questions!
Had a great experience with Phil at World CDJR. Went there with a price I was willing to spend and Phil went above and beyond to accommodate my needs. Would definitely go back to this dealership.
Great customer service, polite , courteous and ver professional. Always a great experience and would highly recommend.
Very good customer service and communication of needed and recommended issues that needed to b addressed. Would recommend
They made the whole process smooth and easy. Thank you Daniela and the team over at World Chrysler Dodge keep Ram !
Called them to get an appointment for an oil change . The women I talked to was very nice and was able to fit me in for an appointment the next day . The service manager and Eric were very helpful and friendly. It was a pleasure to talk to both of them . Nice guys . Will be going back
WCDJ is the best. Nick, Daniela, Tom and team are a pleasure to work with and always go above and beyond for any of my MOPAR Needs. Highly recommend their services! -Alex
This was my first time at world the sales department was excellent. We agreed on the price very quickly
Eric and fellow service team members were most gracious when I had to come in last minute to replace a tire and subsequently get other emergency repairs done. They worked hard to get me a loaner vehicle and my car was fixed and ready the next day and at a reasonable price! I am most grateful and highly recommend this service team.
WCDJR is my go to dealership. They get me in asap and do quick work. Only request not met is courtesy vehicles are not available.
I like the dealership. It has been very good to me thus far…. No complaints
Eric and the team were fantastic. Appointment made next day and issues resolved within hours.
WCDJ has a Great service department. The employees are knowledable, Kind and helpful. The facility is clean.
Scheduling was easy. Drop off no problem. They gave me a ride home. Then picked me up and brought me back. Everything went quick and simple.
Fast, efficient, and friendly. Great service all the time. My service tech is also great
I’ve had horrible experiences dealing with service departments at dealerships. Today was a completely opposite experience. I was treated with respect and honesty. When the repairs were going to take longer than I originally expected, I was given the opportunity to be shuttled back to my house and picked up when the vehicle was complete. That level of customer appreciation speaks volumes with me. I will return for future services.
World Chrysler Dodge Jeep ! I am a very satisfied 3 time at least customer! Very professional, always accommodating and friendly dealership!!
Quick.fast.easy. Experience. I allways go here with my truck no where else try them out
Always get immediate, great service at this dealership. Except for an emergency when traveling this is the only place I have my SUV serviced over the past 12 years and three SUV’s.
Danielle is great in the service department. She is Honest and reasonable. Let’s you know what you really need done
Excellent dealer, great communicators. Very fast service. I just purchased a car without even seeing or test driving it. Chancy move, but had a lot of trust in the sales reps. Bought from out of state in New Jersey & had it shipped to Indianapolis. 9 days from first phone call, now sitting on my driveway. If not for bad weather, would have been delivered 3 days sooner. Thanks again for making it happen.
Got a great deal! They were excellent! I highly recommend them for sales and leases!
Ronny was so amazing in helping me get exactly what I wanted. So happy with my experience thanks to him!
My wife and I were recommended to sales from service and we met with Phil. He was nothing less than perfect. Answered all of our questions to where we can make a decision.
They worked hard to get approved for warranty. Very friendly and personable. Would recommend for sure.
This dealership is always honest and straightforward. A pleasure to deal with and very helpful. I drive 15 miles passed my local dodge service center to be their customer.
The best experience I’ve had in a car dealership. Anthony Perrotta and Josh Cavalieri really made me feel at home. I want to give a shout out to the service department, I bought a used Ram and it looks, runs and drives like new. Thanks Patrick Vitarelle
I recently had an outstanding experience with the service department at World Chrysler Dodge Jeep RAM. The staff was incredibly knowledgeable, efficient, and went above and beyond to address my car's issues. The service was prompt, and they kept me informed throughout the process. I highly recommend their service department for their exceptional customer service and expertise.
They always do their work very professionally and give me details of the services they performed.
Very professional and helpful in explaining all aspects of jeep purchase. Reviewed all details within jeep.
I feel the dealership was very competitive in their pricing for both my purchase and my trade in. I also feel that they did what they said they would do.
The best service, good people, They called me to inform of the work they are going to do to the vehicle and also when you leave the vehicle they give you a ride to my work and when it is ready they send someone to pick me up to take my vehicle, the price for the service it's good
It was pretty easy to make and appointment. The text for what was wrong was easy as well.
World Chrysler dodge jeep RAM made the process smooth and seamless for my family. Thank you
Best service and most helpful staff. Service agent explained the needs for my car and had all the work completed in a short period of time
Our Salesman Justin was very helpful in making the whole transaction stress free. He was very professional. Would recommend anyone who wants to purchase a jeep to use World Jeep and ask for Justin.
Service has been a class act since I starting going there about 7 yrs ago. Great people great service
No surprises, as it should be. The department was very responsive, courteous and professional. Communication was just right.
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